A. Hafiz, R. Hastasari, and W. Saputra, “Pengaruh Kualitas Pelayanan Dan Kualitas Produk Terhadap Kepuasan Pelanggan Coffee Shop PT Jagat Pramudita Aksata: The Influence of Service Quality and Product Quality on Customer Satisfaction of PT Jagat Pramudita Aksata Coffee Shop”, JMAEKA, vol. 2, no. 3, pp. 728–734, Oct. 2025.