A. Damanhuri and R. Hastasari, “Analisis Kepuasan Pelanggan Digitalisasi SPBU Pertamina Dengan Metode Customer Satisfaction Index di PT Telkom Akses: Analysis of Customer Satisfaction with the Digitalization of Pertamina Gas Stations Using the Customer Satisfaction Index Method at PT Telkom Akses”, JMAEKA, vol. 2, no. 4, pp. 795–801, Mar. 2026.