Damanhuri, Asep, and Ratih Hastasari. “Analisis Kepuasan Pelanggan Digitalisasi SPBU Pertamina Dengan Metode Customer Satisfaction Index Di PT Telkom Akses: Analysis of Customer Satisfaction With the Digitalization of Pertamina Gas Stations Using the Customer Satisfaction Index Method at PT Telkom Akses”. Jurnal Manajemen Ekonomi Dan Akuntansi, vol. 2, no. 4, Mar. 2026, pp. 795-01, doi:10.63921/jmaeka.v2i4.518.