Sartika, Aulia Dwi, and Murniyati Murniyati. “Pengaruh Kualitas Pelayanan Dan Kepercayaan Terhadap Kepuasan Pelanggan Shopee Express: The Effect of Service Quality and Trust on Shopee Express Customer Satisfaction”. Jurnal Manajemen Ekonomi dan Akuntansi 2, no. 1 (October 8, 2025): 104–111. Accessed June 10, 2026. https://ejournal.cakrawarti.id/index.php/JMAEKA/article/view/202.