Pengaruh Gaya Kepemimpinan dan Lingkungan Kerja Nonfisik terhadap Prestasi Kerja Karyawan Divisi Collection PT Smartec Teknologi Indonesia

The Influence of Leadership Style and Non-Physical Work Environment on the Work Performance of Employees of the Collection Division PT Smartec Teknologi Indonesia

Abstract

Abstract - This study analyzes the effect of leadership style and non-physical work environment on work performance among employees of the Collection Operations Division at PT Smartec Teknologi Indonesia, both partially and simultaneously. A quantitative associative design was used, with a four-point Likert questionnaire completed by 84 employees selected through saturated sampling. The data were analyzed with validity, reliability, classical assumption tests, multiple linear regression, t-tests, an F-test, and the coefficient of determination using SPSS 25. Leadership style has a positive and significant effect on work performance (t-count 5.372 > t-table 1.990; sig. 0.000), as does the non-physical work environment (t-count 2.286 > 1.990; sig. 0.025). Simultaneously, both variables have a significant effect (F-count 37.274 > F-table 3.109; sig. 0.000) and explain 47.9% of the variation in work performance, with the equation Y = 8.933 + 0.488X₁ + 0.209X₂. Leadership style is the dominant variable. The company is advised to strengthen supervisors' leadership competence and to build two-way communication and a culture of appreciation within teams.